REFUND POLICY & CONTACT

Refund & Replacement Policy

At our company, we prioritize quality and customer satisfaction. Every product is manually checked and verified before packing and dispatch to ensure it reaches you in perfect condition.

📦 Product Inspection Before Dispatch

All products undergo manual quality checks before delivery.

Products are securely packed to prevent damage during transit.

🔁 Refund / Replacement Eligibility

Refunds or replacements are applicable only in case of damaged products received.

To be eligible for a refund or replacement:

You must provide a clear 360-degree unboxing video of the product.

The video must clearly show:

The sealed package before opening

The unboxing process

The damaged product clearly visible

❗ Claims without a 360-degree unboxing video will not be accepted.

⏰ Refund Request Timeline

Refund or replacement requests must be raised within 24 hours (1 day) of delivery.

Requests made after 24 hours will not be considered.

📞 How to Apply for a Refund

Please share the following details via WhatsApp or call:

Order ID

360-degree unboxing video

Images of the damaged product (if required)

📱 Contact Number: 8129980985

🚫 Non-Refundable Cases

Damage caused after delivery

Missing unboxing video

Delay in reporting beyond 24 hours

Change of mind or dislike of product

💳 Refund Process

Once approved, refunds will be processed within 5–7 working days

Refunds will be credited to the original payment method